Cookies Policy

Understanding cookies

Cookies are small text files that may be stored on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember certain information and provide features during your visit or when you return later. Some cookies are placed by the website you are using, while others may be placed by service providers that support website operations.

Pandido Casino may also use technologies that perform a similar function to cookies. These may include pixels, tags, local storage, software development kits, device identifiers and information collected from your browser or device. In this policy, the term cookies includes cookies and similar technologies unless a specific distinction is required.

Cookies may help us remember your settings, maintain a secure session, understand how the website is used and improve the services made available through the website. Some cookies are necessary for basic functionality, while others are optional and may be controlled through available consent tools or browser settings.

Session and persistent cookies

Session cookies are generally used while your browser is open or while you are using a particular part of the website. They are usually removed when your browsing session ends. Persistent cookies remain on your device for a set period or until you delete them. They may allow the website to remember your choices when you return.

The period for which a cookie remains on your device depends on its purpose, the service involved and your browser settings. The cookies and similar technologies used on the website may change as our technology, services and legal obligations develop.

Why we use cookies

Pandido Casino may use cookies for several purposes connected with the operation, security and improvement of the website. The exact technologies used may vary between pages, devices and services. In general, cookies may be used for the following purposes:

• Essential operation: to enable core website functions, support navigation, maintain a browsing session and provide features that you request.
• Account access: to help recognise an active session, remember relevant settings and support the secure use of account-related areas.
• Security and fraud prevention: to identify unusual activity, protect accounts, reduce misuse and support the integrity of the website and services.
• Preferences: to remember choices such as language, display settings, consent preferences and other selections made while using the website.
• Performance: to monitor loading, functionality and technical performance, and to identify or investigate errors.
• Analytics: to understand how visitors use the website, which pages are visited and how the website can be improved.
• Personalisation: to help provide content, features or information that may be more relevant to your settings or previous interactions.
• Communications and advertising measurement: where permitted, to measure the effectiveness of communications, manage promotional content and understand general engagement.
• Responsible gambling and compliance: to support account protection, age-related processes, responsible gambling information and other measures connected with the safe and lawful provision of services.

Some cookies may be required for a service you have requested or for the website to function properly. If you block these cookies, certain features may not work as intended. Optional cookies may be managed through a cookie banner, preference centre, browser settings or another control provided on the website.

Information collected through cookies

Depending on the technology and its purpose, information collected may include your device type, browser type, operating system, approximate location, IP address, pages viewed, links selected, referring website, session activity, general interaction information and consent choices. This information may be used in an aggregated or pseudonymous form where practical. It may also be connected with account or device information where needed for security, service delivery, compliance or another lawful purpose.

Cookie categories and third-party providers

First-party cookies

First-party cookies are set by Pandido Casino or on our behalf. They may support website functions, remember your choices, maintain a secure session and provide information about how our own website is used. These cookies may be essential or optional depending on their purpose.

Third-party cookies and technologies

Pandido Casino may use selected third-party providers to support services such as hosting, security, analytics, customer support, communications, payment-related functionality or advertising measurement. These providers may place or access cookies and similar technologies when their services are used on or through the website.

Third-party providers may handle information under their own privacy notices and terms, as well as any contractual obligations that apply to their services. Their practices may differ from those described in this policy. Where appropriate, information about optional cookies and relevant providers may be made available through the cookie preference tool.

The providers and technologies used on the website may change over time. This policy is intended to explain the general approach and does not provide a complete list of every cookie that may operate on every page or device.

Links to other websites

The website may contain links to websites, applications or services operated by other parties. Those services may use their own cookies and similar technologies, and their privacy practices may be different from ours. This policy does not apply to websites that Pandido Casino does not control. You should review the relevant privacy and cookie information before using a third-party service or providing information to it.

Cookies and responsible gambling

Cookies may support account security, website functionality, responsible gambling information and compliance processes, but they do not replace your responsibility to use gambling services carefully. They also do not remove the value of the account controls, limits, breaks or other safer gambling tools that may be available on the website. If gambling is causing concern, review the responsible gambling information provided on the website and consider using suitable support or account controls.

Your choices and cookie controls

When you first visit the website, you may see a cookie notice or preference tool. Depending on the type of cookie and applicable law, you may be able to accept all cookies, reject optional cookies or select individual categories. Your choices may be saved in a consent cookie so that the website does not ask you to make the same selection repeatedly.

You can usually manage cookies through the privacy or security settings in your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites and prevent some or all cookies from being stored. Browser controls vary, so consult the help or privacy section of your chosen browser for instructions.

• Deleting cookies may remove saved preferences and may require you to make your choices again.
• Blocking all cookies may affect sign-in, account security, navigation and other website functions.
• Blocking third-party cookies may affect embedded services, analytics or personalised content.
• Changing settings on one device or browser may not change settings on your other devices or browsers.
• If you use more than one browser, you may need to manage cookie settings separately in each browser.
• Cookie controls may not prevent all forms of information collection, including information collected through server logs or other technologies.

Changing your preferences

Where a consent management tool is available, you can use it to review or change your optional cookie choices. Withdrawing consent will not normally affect processing that took place before the withdrawal. It may also not affect cookies that are required to provide a service you have requested or that are used for security, legal or compliance purposes where permitted.

If you reject optional cookies, the website should continue to provide essential functions where possible. However, some content, features or services may not operate in the same way. You may also see less personalised information or be asked to confirm your preferences more often.

Do Not Track signals

Some browsers offer a Do Not Track setting or a similar privacy signal. There is no single industry approach to interpreting these signals, so the website may not respond to every such setting. You can still use the cookie preference tool and the browser controls described in this policy to manage the choices available to you.

Privacy, updates and questions

Information collected through cookies may be handled in accordance with the Pandido Casino Privacy Policy. That policy explains how information may be collected, used, disclosed, stored and protected, together with any rights and choices that may be available under applicable Australian privacy laws and other applicable requirements.

Information obtained through cookies may be combined with other information where necessary for website operation, account security, customer support, responsible gambling processes, compliance, fraud prevention, analytics or service improvement. We aim to handle information in a manner that is appropriate for the purpose for which it is collected.

We may update this Cookies Policy when our website, technology, services or legal obligations change. An updated version will be made available on the website and may include a revised review date or other indication of when it was last changed. You should check this page from time to time to remain informed about how cookies and similar technologies may be used.

If you have a question about this policy, your cookie choices or the handling of information, please use the contact or support options made available on the Pandido Casino website. When making an enquiry, avoid including unnecessary sensitive account, identity or payment information.

This policy provides general information about cookies used in connection with the website. The availability of particular controls may depend on your device, browser, location, the services you use and applicable legal requirements. If you continue to use the website, cookies and similar technologies may operate in accordance with this policy, your selected preferences and applicable law.